Intelligent agents are linguistic technologies capable of understanding human language and reacting by responding correctly to information received. There are different types of intelligent agents: from the very common chatbot to the more structured voice assistants, up to complex virtual assistants.
Their use in education simplifies the organization of teaching activities for teachers and guarantees continuous tutoring for students with the use, for example, of microlearning techniques, i.e. gradual learning based on micro objectives, or where necessary for training. personalized.
Interactivity and the ability to interact in real time have the advantage of simplifying and rationalizing normal relational and learning dynamics.